headshot of Sandra Ponting

Sandra Ponting

Assistant Professor

About Sandra Ponting

I teach lower and upper division undergraduate courses such as Introduction to Hospitality and Tourism Management, Service Leadership Development, and Hospitality Leadership and Self Development. My research interests include emotional labor, industry professionalization, organizational identity change, and professional identity construction, all in the context of hospitality and tourism workforce development. I am passionate about assisting students with finding personally meaningful careers in the industry. Fun Facts About Sandra:

  • I am a Korean national.
  • I have a pug named Mahn-Doo. It means dumpling in Korean.
  • I have lived and worked in 4 countries.


  • PhD in Leisure and Tourism Studies, University of Technology Sydney, Sydney, Australia
  • BA (Hons) in Tourism Management, University of Technology Sydney, Sydney, Australia