We have just closed the application window for Cohort 3 and are delighted to announce that we will have 21 terrific industry folks in that group.
You can view their brief bios under the “Cohort 3” tab, although new entries will be posted each week as they come in. One thing you’ll note is the real diversity of backgrounds of the people accepted into the Cohort. We not only have leaders from the usual industry segments (hotels, events, gaming, restaurants) but also from the airline industry, an advertising agency, and facilities management.
The interesting thing to note about our students from non-hospitality fields of endeavor is that all have seen what we’d call the hospitality “value system” (i.e. the primacy of the guest experience) as a highly useful and transferable skill set in other industries.
The new class will arrive on campus on Monday, August 4th.
On a related note, we also just hosted our first ever Master’s Networking Gathering. The event took place on Saturday, June 28th at Gordon Biersch in Mission Valley. In addition to giving our Master’s alums, current students, and incoming students a chance to mix and mingle, the group also had the chance to hear from Vince Mudd, Chairman of the 2024 San Diego Olympic Exploratory Committee. Everyone present enjoyed hearing Vince’s comments and insights into the Committee’s thinking and strategy.
You can see some photos from the event below.
On the 26th of November 2008, a group of terrorists struck a dozen targets in Mumbai, India including the iconic, 103-year old Taj Palace Hotel. The siege at the hotel lasted two days and three nights and was covered extensively by international media. But there is an amazing, inspirational back story about the heroic actions of the Taj staff couched in the culture of the Taj Hotels company. What can the staff, who saved lives while endangering their own, teach American companies about ethical behavior?
In August 2013, our second Master’s Cohort arrived on the SDSU campus to begin their 17-month journey toward the degree of Master of Science in Hospitality and Tourism Management. Our Inaugural Cohort graduated that same month. The third Master’s Cohort will begin its program this August 4th to begin the same journey.
The program is led by director Jeff Campbell, a seasoned executive from the restaurant industry and the Norman E. Brinker Executive-in-Residence in the HTM Program since 2005. The academic team includes experts in sustainability, leadership, marketing, finance, and technology, who deliver course content in pre-recorded, electronic format to provide flexibility for the working professional. In addition, two on-campus weeks begin and end the program.
The L. Robert Payne School of Hospitality & Tourism Management has been preparing undergraduate students for management careers in hospitality, tourism, and related industries
since 2001. We offer undergraduate degrees with emphases in Hotels, Restaurants, Tribal Gaming, Meetings & Events, Sustainable Tourism, Systems Management and Outdoor Resource Management.
The HTM Master’s program was designed to give up-and-coming hospitality professionals a real-world skill upgrade that would ultimately propel them forward in their careers. The point was always more about giving the graduate a competitive “edge” in business than just a diploma.
The courses below – mostly delivered online and in a pre-recorded format - permit the students – who are all holding down full-time jobs – to access the material when their busy schedules permit and to review it as often as they like.
Each student is assigned a faculty mentor for the full duration of the program and creates a personal Leadership Development Plan as part of it. Each is also expected to design and execute an in-company project for their current organizations, which will meaningfully impact performance.
We believe that this combination of activities, when coupled with our high quality course content, and world-class faculty, will provide you with an even more motivated, prepared, and knowledgeable employee at the end of their year with us.
A brief summary of the course work
Link to CES site http://www.ces.sdsu.edu/htm
Director of Business Development, Meetings & Incentives
Cadence Travel Management
Associate State Archaeologist
State of California, Department of Parks &
Recreation, Ocotillo Wells District
Vice President of Sales and Marketing
Scorpion Bay Hotel
Southern California Regional Tech
Capital Consultants Management Corporation
Friends of Balboa Park
General Manager & Executive Chef
Tender Greens Restaurant
Vice President-Resort Marketing
Universal Orlando Resort
Vice President, Convention Centers
Founder & CEO
Surf Resource Network
Tech Coast Angels
The Brigantine – Del Mar
Event Planning Coordinator
Latham & Watkins
The Lafayette Hotel
Director of Hotel Operations
Hilton Torrey Pines
Latham & Watkins
Residence Inn and Courtyard by Marriott - Carlsbad
Current Employer: AdEase Marketing & Advertising
Vice President of Media & Development
Trisha’s expertise with travel and tourism brands has achieved outstanding results for Allegiant Airlines and MGM Resorts. She was part of the team tasked with reinvigorating the Las Vegas tourism market following 9/11—increasing overnight stays from 1.5 to 2.5, and was a key team member during the early launch stages of the high profile Las Vegas “What Happens Here Stays Here” campaign.
Trisha brings 14 years of experience in marketing and advertising within the travel and tourism category. Her particular expertise is connecting with your customers and creating marketing buzz through various communication channels. In her current role at AdEase, an advertising agency with offices throughout California, she has led efforts to increase hospitality accounts to the AdEase client roster including LAX Airport, Los Angeles Zoo, Padres.
B.A. in Communications, Marketing and Public Relations, Grand Canyon University.
Current Employer: UC San Diego
Housing Dining Hospitality
Residential Relations Coordinator
My name is Kyle Fridell, and I am a proud member of Cohort 3 for the Hospitality and Tourism Management Master’s Program at San Diego State University. I have been working at UC San Diego, for Housing Dining Hospitality, since I graduated from UC Riverside in the summer of 2005 with a Bachelor’s of English. A majority of my career with UC San Diego has been in Graduate Housing, where I work as a Resident Relations Coordinator. As a Resident Relations Coordinator, I help graduate students find balance between their home and academic lives: I provide mediation in roommate and neighbor disputes; I clarify and enforce Housing and University policies; I maintain finance reports, such as rent delinquencies and monthly utilities; and I host social events to bolster community and help my residents find time to relax between work, school, and research. A few of my major accomplishments have included managing the Summer Housing Program for the English Language Institute and summer school students, acting as the Philanthropy Staff Advisor for the 2010 National Association of College and Residence Halls annual conference when it was hosted at UC San Diego, and multiple inner department recognitions for team work and dedication to Housing Dining Hospitality.
On the personal side, I am 30 years old and a San Diego native. I currently call North Park my home, and live with my loving son, Oskar, a 6 year old black cat. I spend a great deal of my free time with my friends, enjoying: camping trips, brewing beer, bowling, and cooking group “family dinners.” When I am not with my friends, I enjoy: reading a book over a craft beer, at a local restaurant; riding my bike; and nerdy things like comics and role playing video games. I am an avid craft beer enthusiast and could talk your ear off about what makes craft beer great, especially porters and stouts. Finally, I make myself a more well-rounded individual, I have been volunteering with the San Diego Humane Society since the beginning of the year.
Current Employer: Hyatt Regency Maui Resort and Spa
Front Office Manager
A 2011 graduate of SDSU with a bachelors of science in Hospitality and Tourism Management, I received the “Outstanding Senior Award” as selected by the faculty. I began working for Hyatt in 2009 as a front office agent as part of my undergraduate internship requirement. After graduation I joined Hyatt’s Corporate Management Training program with an emphasis in Rooms Operations at the Hyatt Regency Maui Resort and Spa. After completing my training program, I was promoted to Assistant Executive Housekeeper. In this role I helped to lead the hotel’s largest department of approximately 140 associates to 2011 Department Of the Year. My next position at the resort was Assistant Front Office Manager and in April 2013 I was promoted to my current role of Front Office Manager. As Front Office Manager I am responsible for oversight of the front of house operations of an 806 room resort. I have also actively participated in revenue strategy, renovation planning, and regional training programs. In 2013 I was awarded Manager of the Year for Hyatt Regency Maui Resort and Spa.
In my free time I enjoy traveling, most recently visiting South Korea, Singapore and Thailand. I also enjoy exploring the beautiful outdoor environment that Maui has to offer. Whether it be a hike through waterfalls, stand up paddle boarding, or just relaxing on the beach I always enjoy a day in the Hawaii sun. I look forward to continuing my education with the HTM Master’s program and enhancing my HTM Edge. My career goal is to be a General Manager of a full service hotel.
Current Employer: Host Hotels & Resorts
Senior Regional Financial Analyst
My career has been successful through taking risks when opportunities have been presented to me. I have been in the hospitality industry for over 10 years with experience in hotel operations, finance and asset management. Throughout my career, I have been exposed to various aspects of the industry. Early in my career, I provided wake up calls, picked up pool towels, delivered roll-away beds and assisted guests at Hyatt hotels. After graduating, I became a corporate management trainee with Hyatt. After my training, I joined Hyatt’s back office accounting system implementation team where I lead, installed, opened and trained over 15 properties in the US and Caribbean. I have also been an Assistant Director of Finance at the Grand Hyatt Washington DC while serving on Hyatt’s National Diversity and Inclusion Council. I currently work in Asset Management as a Financial Analyst for Host Hotels and Resorts supporting over 30 hotels with revenues upwards of $1.8B.
The Hospitality industry has been great to me by providing a solid career as well as allowing me to meet my wife through a hotel we worked in. My life is blessed with a beautiful and supportive family consisting of my wife Reina and our two wonderful sons Hunter and Hudson.
Current Employer: United Airlines
Supervisor of Airport Operations
Having grown up overseas in Belgium and Venezuela, opened me up to countless cultural and educational experiences I would not have been able to have otherwise. As a result of learning from these opportunities, I developed a strong desire to work first hand in a career that demands interaction with customers from all corners of our planet. Due to the frequent travel I did years ago (and since then), aviation became one my biggest passions, and it lead to me joining the US Navy as a Commissioned Officer who was stationed in Sasebo, Japan onboard USS DENVER (LPD 9) as the Air Division Officer. While stationed in Japan, USS DENVER and her crew assisted in many humanitarian missions from Indonesia to the Philippines, as well as visiting over 9 countries during my time there. Living in Japan was an amazing experience, and one I would do again or recommend to any one should the chance arise. It’s a beautiful country, full of wonderful people and amazing history.
Once my obligated commitment to the Navy was finished, I was hired on by United Airlines and have had the chance to work in various management roles, most recently at Ontario International Airport, California where I have enjoyed the daily challenges and opportunities to use my skills and interest to best serve our passengers. In the future, I hope to return to San Diego full time in a capacity that will allow me to be part of the ever expanding tourism demand we have.
Interesting Personal Details:
- I’m two continents shy of visiting all 7! Any chance to hop on a plane and explore this planet I take it!
- Although born in Virginia and have moved 15 times since then, I call San Diego home.
- Became a certified Private Pilot before I ever drove a car!
Current Employer: Rush University Medical Center
Currently I reside in Chicago, Illinois after having graduated from Lexington College where I obtained a BAS in Hospitality Management. I am a native San Diegan who has the hope of one day returning to live in California. Friends who know me say I am energetic and enthusiastic. I like these two compliments. I get the job done and I enjoy doing it; I love to laugh and work hard too! My passion in life is: giving the ultimate experience to other people through hospitality.
Working in the kitchen is second nature to me; cooking and baking are favorite pastimes. Partying for me is getting a group of friends together who love to cook, eat and enjoy a glass of wine and have some fun dancing. And when it comes to sports, count me in! Swimming, jogging and volleyball are favorites but sometimes a leisurely walk with a friend fits the bill. For me, a variety of activities is part of what makes life exciting.
Having participated in team sports and growing up in a big family I love to work as a team player. Also I enjoy working with people of various backgrounds and ethnicities. I am very excited to have the opportunity to be part of SDSU’s Master’s HTM program! Looking forward to meeting everyone in August!
Current Employer: Harrah’s Resort Southern California
Originally from San Diego, but spent the past ten years in Northern California and Northern Nevada. Out of college I worked as an assistant manager at Joseph A. Banks and then entered into the hotel industry in Lake Tahoe. I began my hotel career at Harrah’s and Harvey’s Lake Tahoe. I love the mountains and the way of life, but was given a career opportunity. I currently am the Hotel Manager at Harrah’s Resort Southern California. I have been a part of opening a new hotel tower bringing our current room total to 1065.
On my free time, I enjoy being outside; Hiking, biking, camping, surfing, and truly whatever comes my way. I am a very positive person who enjoys life and my job. I strive to continue moving up in the hospitality industry by expanding my knowledge and understanding of day to day hotel operations.
Current Employer: Travis Meeting Management, Inc.
Brian plans and coordinates corporate meetings and special events, conventions, and social events in the U.S. and internationally. His company of 23 years, Travis Meeting Management, Inc., provides clients comprehensive and personalized service that results from working with an independent, boutique destination management and meeting planning company. He has worked extensively with hundreds of hotels and event venues to plan functions for groups from 10-2,000 guests.
Brian enjoys spending most of his free time with his children, 16-year-old Jaxon and 13-year-old Juliana. Otherwise, you will find him hiking the local San Diego trails and volunteering as a San Diego Master Gardener.
Current Employer: Huntington Landmark
Recreation Services Supervisor
I grew up in Orange County, California where I currently reside with my two rescue dogs. In 2007, I graduated from San Diego State University with a degree in Recreation Systems Management. After school I started my career working as a Recreation Assistant at Casta del Sol a 55 and older active senior adult community in Mission Viejo, CA. Less than two months later, I got the chance to be the Recreation Director at Huntington Landmark another senior community in Huntington Beach. While there I was able to increase resident participation, improve the recreation facilities, and won an award from Community Associations Institute’s Orange County Chapter for creating an informative community newsletter. After 5 ½ years at Huntington Landmark I returned to Casta del Sol as the Recreation Services Supervisor. I am responsible for eight employees, managing over 40 clubs, countless activities, and two recreation centers for the 1,927 homes in the community. I love my career and enjoy seeing my residents having fun participating in all the activities and events that are offered.
If you cannot find me at my job, you most likely will find me indulging in my passion for outdoor recreation. Whether I am hiking the local trails with my dogs or checking out a new campground with friends I enjoy spending as much time outside as possible. I also enjoy loading up the car for a road trip where we are guaranteed to see all kinds of historical sites or crazy roadside attractions. In between my work and adventure I volunteer for the Angeles National Forest Fire Lookout Association, where we do our best to protect our forests and educate people about wildfires. My whole life is centered around recreation and I wouldn’t have it any other way.
Current Employer: Maritz Travel Company
A former Maritz Travel Director, Mary returned to Maritz Travel Company in 2012 after being away for 5 years. As a Project Manager, Mary’s expertise is broad planning meetings, incentives, user conferences and events in all industries, from pharmaceutical to tire distributors and everything in between.
During her time away from Maritz, she worked as the Associate Director of Operations for DMC AlliedPRA San Diego and throughout Southern California. While in San Diego, Mary also became a Certified Meeting Professional and completed her professional certificate in Meeting and Event Planning from San Diego State University.
Prior to her initial start with Maritz in 2006, Mary worked on board for Royal Caribbean Cruise Lines, coordinating all events and activities for children and families.
She currently works remotely from her home on Long Island, New York and is kept busy by her two young sons. In her spare time, she enjoys volunteering for her husband’s Marine Corps squadron.
Current Employer: NBC 7 San Diego
Hi, my name is Tiffany Spitzer. I haven’t been to school in nearly 20 years but here I am and I couldn’t be more excited. I graduated from Cal State Fullerton and it has always been a dream of mine to attend San Diego State University. I currently work as an Executive Producer for NBC 7 San Diego. My career in broadcast began in Orange County in 1996 at a cable channel called OCN. Two years later I landed in San Diego at NBC7, formerly NBC 7/39. I was originally hired as an overnight writer. Within three months, I was promoted to Producer, and years later, Executive Producer. As a producer I’ve worked on many big national stories including the terrorist attacks on 9/11, the San Diego wildfires, the war in Iraq, and the Columbine Shooting. But, it hasn’t all been doom and gloom. As the Special Projects EP, I get to oversee Elections, Opening Day at Del Mar, Comic Con, and my most favorite the Olympics. In 2008, I had the honor of traveling to Beijing for the Summer Games to produce a nationally recognized Olympics show. It was an experience of a lifetime. I’m also the proud recipient of four Emmy awards and a Golden Mic award. Over the past 16 years I’ve met some of the most important people in my life at NBC. All of my best friendships were formed there, it’s also where I met my husband.
When we are not at work we enjoy a variety of things. We love traveling. Just recently we took a trip to Nashville, Tennessee for the Country Music Festival. Live music is something I can’t live without and country music is one of my favorites. We also are big Aztec Basketball fans. The last two years we have enjoyed season tickets to the games and traveled to Las Vegas for the Mountain West Conference. We enjoy wine tasting and love going to Paso Robles for tasting tours. A few years ago we took a Wine course at SDSU.
Current Employer: Waterfront Bar and Grill
Hello! My name is Lauren Knell. I currently live in San Diego, CA in a part of town called Little Italy. I graduated from SDSU with an undergrad in Communication two years ago. Throughout college, and after, I have submersed myself in the restaurant industry, which has led me to where I am today!
I have been managing at Waterfront Bar and Grill for a year now and I absolutely love it. Waterfront is San Diego’s Oldest Tavern and is a very popular local and tourist spot. I enjoy working for this family-owned business because it gives me the opportunity to both teach and develop myself. My favorite career highlight to date was putting on an 80-Year-Old Beauty Pageant with Bill Walton as a host! I am looking forward to this program to help give me the knowledge and push I need to make this expanding business successful!
* Applications accepted October 1.
You will be contacted by the program director, Jeff Campbell, to meet by phone or in person before you begin the formal CSU Mentor application process.
2. Apply to CSU Mentor
The application cycle opens October 1 for fall admission.
3. Schedule the GRE at your earliest opportunity
4. Order official transcripts from all colleges and universities attended
The Office of Financial Aid and Scholarships is a wealth of information and your gateway to apply for and manage your financial support.
NTA North America Scholarship 2014 - $1000
American Hotel & Lodging Educational Foundation (AH&LEF) 2013/14 - $5,000
California Lodging Industry Association Scholarship 2013/14
SDSU Graduate Equity Fellowship 2013/14 - $600
Barona Resort & Casino Scholarship 2013/14 - $1,000
SDSU Graduate Equity Fellowship 2012/13
Barona Resort & Casino Scholarship 2012/13
Surf Resource Network
HTM Master’s Program 2012/13
I am currently doing the Hospitality Tourism Management Master’s Program at SDSU from Liberia, West Africa. Thus far, the program has been amazing for several reasons:
How do I apply for the MS in HTM degree program?
You can find detailed application procedures on the Graduate Admissions website.
What is the application deadline?
The deadline for Fall 2014 is June 15, 2014.
Do I need to have an undergraduate degree to apply to the MS in HTM degree program?
You must have a bachelor’s degree from an accredited college or university in order to apply to the master’s program. Successful applicants to the professional master’s degree program will have experience in the hospitality and tourism industry. Candidates who lack a bachelor’s degree – but who have a track record of superior leadership within the hospitality industry or even in related industries – may be considered for admission to the program. While such a candidate may not be awarded a master’s degree, the graduate can receive a special designation upon completion of the full program.
Am I required to take the GRE to apply for admission to the MS in HTM degree program?
Yes, the GRE is required. The GMAT may be substituted for the GRE if approved by the program director. While the GRE can be waived if the applicant already holds an advanced degree (such as an MBA, MS, MA, Ph.D., JD, etc.) from an institution that is a member of the Council of Graduate Schools, it is essential for all other applicants.
How do I arrange to take The GRE?
Visit Educational Testing Service for GRE information.
What is the minimum undergraduate GPA score required for admission to the MS in HTM degree program?
SDSU requires domestic graduate applicants to have a minimum 2.85 undergraduate GPA. international applicants are required to have a minimum 3.0 undergraduate GPA. Applicants with an undergraduate GPA under 2.85 may be admitted conditionally.
How can I find out when the courses will be offered?
You can find the schedule of classes on the Master of Science in Hospitality and Tourism Management website.
How do I register for the HTM courses?
Since all of our courses are run as special sessions (more condensed than the university’s regular semester time frame), registration is done through the College of Extended Studies. The College of Extended Studies can also be reached at (619) 594-5152.
What is the deadline for registering in an HTM course?
Course registrations end one week before the course start date. Students attempting to register after the deadline will need departmental approval, which will be determined on a case-by-case basis dependent upon on space availability in the desired course(s) and progress toward the student’s program of study and targeted graduation term.
How much does the MS in HTM program cost?
Payment for this HTM degree program and individual HTM courses is on a course-by-course basis. The tuition is currently $29,250 or $975 a unit; however, this is subject to change. The program is self-supporting and receives no public monies in financial support of its operation.
Are there additional expenses?
In addition to tuition and course materials, students will be responsible for their own travel and accommodations for the two on-campus weeks at SDSU.
Does San Diego State University offer financial aid?
Financial aid is available to students in the MS in HTM degree program. For more information about financial aid, please visit the Office of Financial Aid and Scholarships.
I have registered in an HTM course – what now? How do I start the course?
You will receive information about accessing your course in your registration confirmation email. You will also receive this information in an email from your instructor on the first day of the course.
Do I have to purchase books and course materials separately?
Yes. Information on course materials and textbooks will be included in your registration confirmation email.
How is the program structured?
There are ten courses. Two are face-to-face in San Diego, eight are online. The two face-to-face courses are a week long, one at the beginning of the program, one at the end.
How does an online course work?
Almost all course activities are asynchronous, meaning that you do not have to be online at any particular day/time to participate in the course. Some activities, such as role plays and presentations, may require all students to participate at the same time. There are weekly assignments, including web exercises and discussion boards based on the weekly readings. You can access weekly lectures online.
I have taken graduate level courses in the past. Will these units transfer towards the MS in HTM degree?
We will evaluate requests for the transfer of credits on a case-by-case basis. The program is designed to be self-contained and students go through the program as a cohort.
How do I withdraw from a course? Will I receive a refund?
This information can be found on the College of Extended Studies website. Please make yourself familiar with these registration policies.
Are there additional fees for international students?
There are no additional fees.
L. Robert Payne School of
Hospitality and Tourism Management
5500 Campanile Drive
San Diego, CA 92182-4514
Phone: (619) 594-4964
Fax: (619) 594-4443